Family owned and operated since 1987, Redmond European specializes exclusively in the maintenance and repair of Porsche, Audi, BMW, VW and Mini. By limiting the number of automobile manufacturers we service, we are able to focus on the latest technical information, special tools, equipment, and parts required to handle any Porsche, Audi and Volkswagen repair. This includes factory repair manuals, complete parts library, real time factory service bulletins, and factory electronic test equipment normally only found in a franchised dealership. For you, the customer, this means that your car is properly diagnosed, repaired, and back on the road in the least amount of time and at the least possible cost. Our hours are 8:00am-4:30pm Monday-Friday.
We pride ourselves on saving our customers money. Not just a few dollars here and there, but real money. Depending on the type of part it is, we are also able to offer part discounts ranging from 10% to 40%. How can we offer these savings? The answer is simple. We shop our parts from over a dozen suppliers, taking full advantage of special buys and volume discounts, and we also don’t have a multi-million dollar facility to maintain.
We proudly offer 18,000 miles or 18 months! Most independent repair shops give a 90 day or 3,000 mile warranty on their parts and labor. Our warranty covers most parts and labor for items installed by us. Over-the-counter parts sales, not installed by us, are limited to the manufacturer’s original warranty.
When repairing your Porsche, Audi, Volkswagen, BMW or Mini we only use factory or OEM (original equipment manufacture) parts. We do not, and will not, install parts from second and third tier aftermarket suppliers. Over the past 35 years, we have learned where to get the best parts at the very best price. We receive parts on a daily basis from over a dozen suppliers in eight states. We strive to maintain an inventory of all commonly used maintenance and repair parts for all Porsche, Audi, BMW, VW and Mini models from 1969 to present. In addition to our regular parts inventory, we keep literally hundreds of Porsche, Audi and Volkswagen specific seals, gaskets, bulbs, electrical connectors, terminal ends, and other specialty hardware. Rest assured that when you come in for a regularly scheduled service or repair, the correct parts will be on hand.
In the auto repair business, there are many tools that can make a repair easier. There are just as many tools, however, that make a repair possible at all. In addition to standard automotive shop tools, there are dozens upon dozens of Porsche, Audi, Volkswagen, BMW and Mini specialty tools and equipment needed in order to properly service, diagnose and repair many of these brands systems. Because we work on these cars all day every day, we have and continue to buy these special tools as Porsche, Audi and Volkswagen make them available. We are proud to say that we are possibly the only independent repair shop in a multi state area that owns or has use of the Porsche PS2, VAG 1551 and VAS 5052 factory scan tools. To provide the best service, you must have the best tools. While we have many many shelves of special tools, we consider our most important tool to be knowledge. There simply is no substitute for over 60 years of hands on experience.